Frequently asked questions

Yes. Searching the directory, viewing profiles, messaging advisers and requesting quotes are all free for businesses. We don’t charge introduction fees or take a commission on any work you agree with an adviser.

You can browse advisers by town or city, county, or speciality and read their full profiles. If you’d rather they came to you, request quotes instead.

You tell us who you are and answer a few short questions about what you need. We then email you a link to confirm your request — once you’ve confirmed it, it is shared with the advisers currently listed so that those who can help can contact you directly.

Advisers only appear once they have confirmed their email address and have an active membership. We don’t assess qualifications or endorse individual advisers, so as with any supplier, ask about relevant experience, references, professional memberships and insurance, and get a written proposal before agreeing terms.

A message sent from an adviser’s profile goes to that adviser only, and is also kept on our system so we can deal with any problems. A quote request is shared with listed advisers. Our privacy policy explains how we handle your information.

Advisers are independent businesses and your agreement is with them, but please let us know if something goes wrong — we take concerns about listed members seriously.

Registration is £150 + VAT, which includes your first 12 months. After that, renewal is £100 + VAT a year. There are no charges for leads, enquiries or group messages. See membership benefits for everything that’s included.

When a business messages you from your profile, the message is emailed straight to the address on your account. Quote requests from businesses are also sent to all active members.

Your listing is placed automatically using the town, county and skills on your profile. Keep them up to date from your dashboard to appear in the right places.

Yes. Introduce a new member using your personal referral link and you’ll receive a one-off £50 finder’s fee once they join.

Use the forgotten password page and we’ll email you a secure link to set a new one. The link works once and expires after an hour.